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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
26 Surveys

Bethel Way Xing

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Camelia Glen LN

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Heard was beyond phenomenal. She set out expectations high. She went in with a plan and for filled it beyond wonders. She was very effective and her communication was excellent. I will definitely refer her to others and I will be looking forward to working with her in the future. If you want someone that s going to get the job done and help you form start to finish. Mrs. Heard is your woman. ”

Ravencrest Court

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Giving Grace Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Overall my experience with Louchelle Heard has been outstanding. She was professional yet personable. From beginning to closing her communication was every 3 days if not weekly via cell and or email. She helped me navigate the language and exactly how to docu-sign. I would/will refer her to other family members and coworkers. Matter of fact she was referred to me by two previous clients. Her work ethic superior. She exceeded my expectations and happy to have met her.”

Breezy Pines Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Heard knew exactly what I needed and was looking for. Was very patient when needed. I would recommend her to anyone. ”

Kendall Crest Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My realtor was excellent ”

Almeda Park Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My experience with Louchelle Heard was top notch. From the beginning, she gave me all the information that I needed to make an informed decision. I was not even living in town when our professional relationship began, due to a referral; but by the time I arrived, I was able to quickly find the home of my dreams, less than a week, and Ms. Heard handled every detail and kept me informed and up to date throughout the whole process. I will trust Louchelle with my very own family when it comes to buying a home. ”

Ridgeway Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Louchelle knows the business and we felt very good about entrusting her with our property. If my husband and I were unsure about something, all we had to do was ask Louchelle and she was always able and willing to explain without making one feel intimidated. Any new information she learned about was immediately passed on to us. We were always greeted with a smile. My husband and I can’t say enough about Louchelle, a truly remarkable salesman, whom we truly enjoyed working with. Thank you Louchelle for such a remarkable experience.”

Turner Oaks

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The process was basically painless. I would use her again.”

Turner Oaks

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Louchelle Heard is our go to realtor. She is thorough, professional in her communications, and works effectively in a timely manner. We highly recommend her to all individuals seeking real estate services in the local area (as long as she is available when we need her)!”

Laurel Bend Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Heard did an AWESOME job considering my situation was a very difficult one. She above and beyond to complete the sell of my house that was on the market for two years. I would definitely recommend her to all who may need a GOOD realtor. ”

Lamb Brook Lane

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs. Louchelle is the most caring realtor I come across and I’ve have had a few. She carefully asked me questions to better accommodate all my needs. When came to communication she made sure I knew everything that was going and why. Which was very important. My rental situation was very difficult and stuck through, fought, and kept her word til the end. I will definitely be using her services when it’s time to buy! Thank you! ”

Humble Street

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Purpleridge Ct

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Alcott Forest Lane

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Louchell is a very knowledgeable realtor. I appreciate that Louchell put my needs first instead of looking out for her own interests ahead of me as the client. ”

Overall Rating
4.95/5
Rate based on 26 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience